Privacy Policy

Last Updated: February 10, 2026

At toolups ("we," "our," or "us"), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your information when you use our website and the Frizzy mobile application.

1. Information We Collect

A. Hair Analysis Data (Frizzy)

When you use Frizzy, we collect the photos you upload for analysis via the app. These photos are sent to our secure servers at toolups.com and processed by our AI engines to provide hair characteristics and product recommendations. We do not store these photos permanently or share them with third-party advertisers.

B. Calendar Data (MessyCal)

When you use our calendar tools, we process the text you provide to extract event details. We do not store this text after the extraction is complete.

C. Technical Data

We may collect basic technical information such as IP addresses, browser types, and device identifiers to improve our services and ensure security.

2. How We Use Your Information

  • To provide AI-powered analysis and recommendations.
  • To improve our machine learning models and tool accuracy.
  • To ensure the security and integrity of our platform.
  • To comply with legal obligations.

3. Data Retention & Security

We implement industry-standard security measures to protect your data. Photos uploaded via Frizzy are processed on our servers and are not retained after analysis is complete. We do not sell your personal data or photos to third parties.

4. Third-Party Services

We use OpenAI for processing hair analysis and text extraction. Your data is shared with OpenAI only for the purpose of providing the requested service. Please refer to OpenAI's privacy policy for details on how they handle data.

5. Your Rights

Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or delete your information. To exercise these rights, please contact us.

6. Contact Us

If you have any questions about this Privacy Policy, please contact us at support@toolups.com.